2. Who We Are.
“You” refers to individuals who access and use the Sites and/or Services.
When we collect information from you, we may be doing so on our own behalf (in which case we will be considered a “controller” of your data), or on behalf of a third party who is using the Services to complete sales, process payments, or provide customer service (in which case, the third party will be the “controller” and WaaWees will be considered a “processor” of your data).
3. What Types of Information Does WaaWees Collect?
This section describes the various kinds of information that WaaWees may collect and store when you interact with us through the Sites and/or Services.
“Personal Information” is any information collected on or through our Sites and/or Services that may be used to identify or personally contact you or another individual, or that relates to an identified person. Personal Information may include, but is not limited to, name, email address, mailing address, phone number, browser and device information (including IP Address), payment data and other identifying information you may provide to WaaWees.
You are not required to provide WaaWees with any Personal Information. However, certain WaaWees Services and Site functionalities may not be available to you unless some Personal Information is provided by you, or by someone on your behalf.
Other (Non-Personal) Information
Non-Personal Information includes any information that is anonymized, aggregated or otherwise presented in a way that does not allow identification of a specific individual, or is not directly associated with a unique person.
4. How WaaWees Collects Information.
From our Websites
If you visit one of our Websites, you may be asked to provide certain Personal Information, including your contact details.
We will use this Personal Information for purposes such as answering questions regarding our products and Services, initiating a sales dialogue, completing sales, processing payments, and providing customer service.
From Offline Interactions
We may request and collect your Personal Information offline as well - for example, when you attend a WaaWees promotional event.
From Other Online Sources
Surveys – We may ask you to participate in a survey, and your responses could contain Personal Information.
In connection with your use of the Site and/or Services, we may also request occasional information about your interests and preferences, to better provide communications, offers and content that are specifically tailored to your personal interests.
As is true of most websites, we gather certain information automatically when you visit our Sites, such as your computer type (Apple or Windows), mobile device type, language, internet browser, any web pages that referred you to our Site, and your Internet Protocol (IP) Address (which may be identified and logged automatically in our server log files whenever you visit the Websites). We may also store general usage and activity data, such as the date and duration of your visit, and your navigation of the Site. We use this information for reasons such as improving Site performance, analytics, and functionality, and monitoring the regions from which users access our Websites, in order to help us enhance the user experience and Site security.
Cookies, beacons, tags and scripts may also be used by WaaWees and our integration partners or analytics and service providers. These technologies are used in analyzing trends, administering the Sites, tracking users’ movements around the Websites and to gather demographic information about our userbase as a whole. We may receive reports based on the use of these technologies by our partners or providers on an individual as well as aggregated basis.
From Email messages
If you contact a WaaWees representative using our customer service email, or any one of our informational email mailboxes, we will store information such as the email address from which you sent the message, and use the information to reply to you.
From Other Sources
In order to better provide you with marketing offers and additional services that are of interest or relevant to you, we obtain information from other sources, including public databases, marketing partners, social media platforms and other third parties.
Social Media features and Widgets
Information from Cookies
5. What Legal Basis Does WaaWees Have for Collecting and Processing My Personal Information?
WaaWees’s legal basis for collecting and using the types of Personal Information described above will depend on the nature of the Personal Information, and the context in which we are collecting it. When we collect, use, process or disclose your Personal Information, we will rely on one or more of the following legal grounds:
Performance of a contract (including any Customer Agreement) – Where we need the Personal Information to perform our obligations under an agreement or other binding contract.
Consent – Where we have received your consent to do so.
Legitimate Interests – Where it is in our legitimate business interests; for example, to improve our products and services.
Legal Requirement – If we are required to collect, use, process or disclose your Personal Information due to a legal or regulatory requirement, we may do so.
6. How Does WaaWees Use Personal Information?
WaaWees may use your Personal Information:
- To respond to your inquiries and fulfill your requests, and to provide you with customer support when you ask for it.
- To send you updates, newsletters and other content that you have requested or subscribed to, as well as informational materials regarding our Services.
- To personalize your experience on the Sites by offering content tailored to your preferences.
- For our internal business purposes that include administering your access and use of any WaaWees Services, data analysis, securely identifying you when you log onto a Service, fraud monitoring and prevention, enhancing or modifying our Sites and Services, determining the effectiveness of our promotional campaigns, billing you for Services, and operating our business.
- As necessary for us to comply with applicable law.
7. Profiling and Automated Decision Making
Information you provide to us may be combined, analyzed or processed in a manner that helps us predict and determine your interests and preferences, including what products and services may be of interest to you, and when you might be ready to take certain steps (such as ordering a particular Service), based in part on your behaviors on the Sites and interactions with WaaWees. This process is overseen by WaaWees staff, and no automated decisions are made that would result in legal effects or have a significant impact on you or any individual accessing the Sites or Services.
8. How will WaaWees Share Personal Data with Others?
This section describes how WaaWees shares or transfers the Personal and Non-Personal Information it collects about you, as well as your ability to control how your information is shared with others.
Aggregated Data. WaaWees may share aggregated, non-personally identifying information, log data and usage statistics with third parties for purposes including demographic, industry and marketing analysis.
Subsidiaries and Affiliates. WaaWees may disclose Personal Information to its subsidiaries and affiliates for the purposes described in this Privacy Notice. WaaWee, LLC is the entity responsible for the management of Personal Information shared among WaaWees subsidiaries and affiliates.
Third Party Websites and External Links. Our Sites may contain links to websites (including social media sites) owned and operated by third parties. When you click on such links, you may leave our Website and be directed to the third parties’ websites. These websites may themselves collect Personal Information about you. If you submit information to any of those sites, your information is governed by their privacy policies, which may differ from those of WaaWees. WaaWees is not, and will not be, responsible for the privacy practices or security of any such websites, and we urge you to read their privacy policies carefully.
Our Social Media Pages. You may disclose Personal Information during your participation on Social Media Sites, including on contact forms, in product reviews, in chats, and on any social media site on which you are able to post information and content. This Personal Information may appear in public ways, including through search engines or other publicly available platforms, and can be “crawled” or may be searchable by third parties. Please do not post any information that you do not want to be disclosed to the public.
Upon Your Consent. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to consent to WaaWees sharing this information.
9. How Does WaaWees Keep My Personal Information Secure?
WaaWees makes it a priority to safeguard the security and privacy of your Personal Information. WaaWees has implemented appropriate organizational, technical and administrative measures to protect your Personal Information from unauthorized access, disclosure, misuse, alteration or loss. The protective measures we use depend on the sensitivity of the information, and the ways in which we collect, process and store it.
These measures include security controls to prevent unauthorized access to our facilities and systems, strong authentication procedures and strict password protection protocols, utilizing encryption software for all financial and other sensitive Personal Information transmitted on or through our Sites, and conducting penetration tests. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it.
In the event of any security breaches, we will make legally required disclosures to you via email or by providing notice on one or more Sites, as applicable.
While we take reasonable steps to protect your Personal Information, please be aware that no method of Internet transmission or electronic storage guarantees complete protection or is 100% secure, and there is always some risk when you share your Personal Information online. WaaWees therefore cannot guarantee
the absolute security of your Personal Information.
If you have any questions about security on our Sites, you can contact us at info@WaaWees.com.
10. How Can I Access, Correct, Update or Delete My Information?
Depending on your user type and location, we provide you with various ways to access, download and request deletion of your Personal Information.
If you are a registered user of any WaaWees Sites or Services, you can access, update, modify, correct or delete both Personal and Non-Personal Information by logging onto your user account and visiting your account settings.
Others may submit requests to access, update, correct or delete their Personal Information, to no longer receive communications, or to “opt-out” of certain Services, by contacting us directly at the WaaWees email and/or mailing address provided in the “Contact Information” section of this Policy.
Please be aware that we may need to retain certain Personal and Non-Personal Information for recordkeeping and archival purposes, or to complete any transactions that you initiated prior to requesting such change or deletion.
If you are a resident of the EU or Switzerland, you have the right to:
- request access and copies of all of your Personal Information that we possess, in an electronically portable format (e.g., electronic copies of information attached to an email).
- request that we modify or update any of your Personal Information.
- request that we delete any of your Personal Information.
- fully or partially withdraw your consent to the collection, processing, and/or transfer of your Personal Information.
To request access to or copies of your Personal Information, a change to your Personal Information, deletion of your Personal Information, or to withdraw your consent to the collection, processing, and/ortransfer of your personal information, contact info@WaaWees.com. Once we have received notification that you withdraw your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
11. How Long Will WaaWees Maintain My Personal Information?
We will also retain and use Personal Information for a period of time required to comply with our legal, tax, audit or regulatory obligations, to resolve disputes, and to enforce our agreements.
The Websites and Services are not intended for children under thirteen (13) years of age. WaaWees does not market any products or services to children under thirteen (13) years of age or knowingly collect any Personal Information from children under thirteen (13) years of age. We believe that children should get their parent’s or legal guardian’s consent before providing any Personal Information online.
13. Choices and Opting Out
You have a variety of choices available to you when it comes to your Personal Information. In order to help you exercise those choices, we will inform you, at the time we collect your Personal Information, whether your provision of the information is required or optional, and what the results may be if you do not provide your Personal Information.
You can always choose not to provide information, even though that means you might not be able to access certain Services or take advantage of certain Site features offered by WaaWees.
You may have consented to receive certain communications marketing or advertising WaaWees Services and other products, in accordance with your marketing preferences. You can opt-out of receiving these marketing messages at any time by clicking on the “Unsubscribe” link at the bottom of any such message, or by contacting us at the email and/or mailing address provided in the “Contact Information” section of this Policy.
Even if you have opted to “Unsubscribe” from certain types of messages, please be aware that emails and other communications that respond to your specific requests for information, or are provided as part of the Services you are still receiving, will be sent to you. You should contact us directly if you no longer wish to receive these responsive or transaction-related communications; but please be aware that if you “opt out” of these types of communications, you may no longer receive important messages regarding events that you are organizing or attending, or critical notifications regarding your Services.
14. Third Party Sites
Also, please be aware that we are not responsible for the collection, use and disclosure policies (including privacy practices) of other companies, such as Facebook, Google, Instagram, Twitter, or any other social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information that may be disclosed to such companies in connection with your use of our social media pages, or other Sites or Services offered by WaaWees.
15. Sensitive Information
Where we are collecting, storing and processing information on our own behalf, as a data controller, we will not request any sensitive Personal Information such as your health history, race, religion, or sexual orientation. We request that you do not send us such sensitive Personal Information on or through the Sites, by email, or through any other means.
16. Questions, Concerns, Complaints – Contact Information.
Your privacy is important to us. If you have any questions or concerns about privacy at WaaWees, please contact us, and we will try to answer your question or resolve any issues for you.
You may contact us using the following information:
- E-mail: info@WaaWees.com
Subject to applicable law, you also have the right to lodge a complaint with your local data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.
LAST UPDATED: November 1, 2022